Terms and Agreements & Privacy Policy

Disclaimer

We are an independent ticket broker and are not affiliated with or representing Climate Pledge Arena. The tickets offered here are for private access only and are not available through public channels or the venue's official box office. Our service provides exclusive access to a privately owned Tunnel Club suite. All purchases are subject to our terms and conditions as outlined below.

Terms and Agreements

1. Ticket Sales

• All sales are final. No refunds or exchanges will be issued unless explicitly stated in these terms.
• We reserve the right to cancel, reschedule, or refund tickets for any reason at our sole discretion.
• Tickets are for private access only and are not available through public means.

2. Payment

• All payments are processed securely through Stripe.
• By making a purchase, you agree to comply with Stripe's terms of service.

3. Cancellations and Refunds

• In the event of a cancellation initiated by us, a full refund will be issued to the original method of payment.
• If an event is rescheduled, tickets will typically be valid for the new date. If you cannot attend the rescheduled date, please contact us within 7 days of the announcement and we will work with you to attend a future event.

4. Ticket Usage

• Tickets are non-transferable and may not be resold without our explicit written permission.
• We reserve the right to void tickets that have been transferred or resold without authorization.

5. Venue Rules

• Ticket holders must comply with all rules and regulations set forth by Climate Pledge Arena.
• We are not responsible for any changes to venue policies or procedures.

6. Limitation of Liability

• We are not liable for any personal injury, property damage, or losses incurred while attending an event.
• Our liability is limited to the face value of the ticket purchased.

Privacy Policy

1. Information Collection

We collect personal information necessary for ticket sales and customer service, including but not limited to name, email address, phone number, and payment information.

2. Use of Information

• Collected information is used solely for processing orders, providing customer service, and sending relevant communications about purchased tickets or events.
• We will not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

• We implement industry-standard security measures to protect your personal information.
• Payment information is processed securely through Stripe and is not stored on our servers.

4. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience and collect aggregate data about site traffic and interaction to provide a better user experience.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

6. Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting to our website.

7. Contact Information

For any questions or concerns regarding these terms or our privacy policy, please contact us at [Your Contact Information].

By using our services and purchasing tickets, you acknowledge that you have read, understood, and agree to be bound by these Terms and Agreements and Privacy Policy.